If you are regular viewer of the KUSI News in San Diego, you may have seen a report this week featuring Sullivan Solar Power. The report by the station’s consumer watchdog, Michael Turko, showcased us as a proven and reputable solar power company serving San Diego and all of Southern California since 2004.
Turko reported that he’s received lots of consumer complaints about San Diego solar power companies in the past few years, but never one about Sullivan Solar Power. In many cases, Turko said he’s been unable to track down the fly-by-night solar companies that his viewers have complained about, including some who visited homes claiming to work for San Diego Gas & Electric and using other dishonest practices, Turko said.
Sullivan Solar Power Founder and President, Daniel Sullivan, appeared in the news piece and told Turko that the San Diego solar power industry has become crowded by hundreds of companies, including many that can’t deliver on the promises they make to customers.
These companies, who in some cases are nothing more than one person with a pick-up truck, do not have the training, experience or equipment to properly design and install a solar panels system that will produce as it should. These providers have given the local solar power industry a “black eye,” Sullivan told Turko.
The most common scam is a solar power company lying about how much energy a solar power system will produce, leaving customers frustrated and without the renewable energy they need, Sullivan said.
Turko advised his viewers to do their homework about solar power, get more than one bid for an installation, watch out for sketchy offers and high-pressure sales tactics and check a contractor’s background and history of complaints.
Also, for the best return on your investment, Turko said solar power customers should pay cash up front for their system, although there are options to pay for a solar energy system using a solar power loan or other financing method.
Watch the KUSI “Turko Files” broadcast here.
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